Product
Four engines, one platform
Velgrow integrates POS data, loyalty, analytics, and AI recommendations into a single, seamless system.
POS integration
Captured the moment a sale happens
Transaction data flows in from the till in real time — no manual entry, no overnight batch, no delay between what happened and what you can see.
Live transaction feed
Loyalty engine
Every purchase becomes a reason to come back
GrowPoints accrue automatically on each visit, and rewards unlock at milestones customers can see coming. Loyalty stops being a card in a wallet and becomes part of the transaction.
GrowPoints balance
680
of 1,000 to next reward
Advanced analytics
Feedback turned into something you can act on
Volume, themes and sentiment tracked over time, so you know what changed, when it changed, and whether the thing you did about it worked.
Feedback volume, 8 weeks
AI recommendation engine
The next best action, per customer
Purchase history and behaviour drive personalised upsell and retention strategies — ranked, so the highest-value action is the obvious one.
Next best action
Merchant dashboard
Everything, in one place
Real-time insights, customer segments, and actionable recommendations. Velgrow's merchant dashboard gives you instant visibility into what's working, who's returning, and where growth opportunities lie.
Average rating
4.6
from 1,248 reviews
Total feedback
1,248
↑ 14% vs last month
Repeat rate
28%
↑ 6% vs last month
Loyalty & GrowPoints
Every visit builds the relationship
Velgrow's GrowPoints system turns every transaction into a relationship-building opportunity, rewarding customers and driving repeat visits.
Earn
Earn on every purchase
Customers automatically earn GrowPoints with every purchase. Seamless, frictionless accumulation builds loyalty from day one.
Earned automatically
Personalise
Rewards that feel relevant
Velgrow's AI analyses purchase history and preferences to deliver tailored rewards that feel relevant and valuable rather than generic.
Ranked for this customer
Engage
Gamified engagement
Challenges, streaks, and milestone rewards encourage repeat visits and keep customers excited to return.
Visit streak
12 visits this fortnight